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We mark busiest year on record with nearly 3,000 call outs

Our crews were called out 2,880 times in 2021, the highest number since we became an independent healthcare provider in 2018.

1,125 call outs took place in Berkshire, with 1,018 in Buckinghamshire and 640 in Oxfordshire.

Crews delivered critical care to 1,819 patients when they needed it most, attending the most serious incidents across the community. Call outs included 922 cardiac arrests, 643 medical emergencies, 493 accidental emergencies and 367 road traffic collisions.

The team saw a surge in activity when lockdown restrictions eased in spring, but the busiest months of the year were actually December and November, with 295 and 276 call outs respectively.

Thanks to our supporters, we have been able to be there when it matters most

Adam Panter, Chief Operating Officer

Adam Panter, our Chief Operating Officer, said:

“2021 was an incredibly busy year for our crews. With an average of 240 call outs a month, the team worked tirelessly to keep our community safe, 365 days a year. Not only have they dealt with a record-breaking workload, but they have continued to rise to ongoing challenges posed by PPE and adapt to changes brought about by new Covid-19 variants.

“Behind these facts and statistics are the stories of real people, each going through possibly the worst day of their lives. Thanks to our supporters, we have been able to be there when it matters most. We couldn’t have done it without the generosity of our community, who have kept us going throughout the twists and turns of 2021.”