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at the frontline of saving lives

WHO IS THAMES VALLEY AIR AMBULANCE?

Thames Valley Air Ambulance is the charity that gives everybody in our community the best chance of surviving and recovering from an emergency.

We’re here for you and your loved ones. Whoever you are. Wherever and whenever you need us. In Berkshire, Buckinghamshire and Oxfordshire.

Bringing hospital-level care to you by land and air. Medicine and equipment. Paramedics and doctors. Our team are highly trained and ready for any eventuality. Giving you the best chance when the worst happens.

Together, we do everything in our power to protect, save and revive lives with the best critical care at the scene and beyond.

We are not government or lottery funded, so we rely on the generosity of our community – and people like you – to fund us.

2 million

We serve a community of more than 2 million people.

15 minutes

Between our base at RAF Benson and anywhere in Oxfordshire, Berkshire or Buckinghamshire, our flight time is just 15 minutes.

365 days

We are operational from 7am to 2am, 365 days a year.

3,293 incidents

Last year, we were called out 3,293 times to help people in need of urgent critical care.

Our Purpose: To give everybody within our community the best chance of surviving and recovering from an emergency.

OUR PURPOSE

To give everybody within our community the best chance of surviving and recovering from an emergency.

Our Mission: Together, we'll do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.

OUR MISSION

Together, we’ll do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.

OUR VALUES

Truly fulfilling our mission and purpose isn’t about just getting the job done. It’s more than that. It’s not just what we do that matters, but the way that we do it. Having a set of values to underpin our everyday actions means we can keep ourselves on track to protect, save and revive lives in our community.

Our Strategy illustration

Our Strategy

We exist to give everybody within our community the best chance of surviving and recovering from an emergency.

We’ve come a long way since we were first set up in 1999. We’ve continued to evolve and expand our service. But we want to go further.

Our strategy for 2022-2025 sets out our vision for the future and the steps that we will take towards our mission over the next three years.

Mission Map

mission map

Our Mission Map puts you in the pilot’s seat, giving you the chance to travel through the region and see the impact your support has made to patients across the Thames Valley.

TVAA critical care response car and helicopter

our history

In 1999, our service first took to the skies to treat patients in need. Now, over two decades and 25,000 call outs later, you can explore our timeline to see the most significant moments from our history.

ANNUAL REPORT & GOVERNANCE

We are proud to be a registered UK charity and a Care Quality Commission registered healthcare provider. We have clear governance structures and processes in place to ensure the organisation is well run, legislatively compliant and operationally effective.

SafeGuarding

We are committed to protecting adults and children at risk, however they encounter our service. We recognise that everybody has the right to be protected from harm, neglect, and exploitation.

We have robust safeguarding policies and procedures to support our objectives, and we work in partnership with other health, social care and independent agencies to respond to safeguarding concerns.