We’re delighted to announce we have achieved an ‘Outstanding’ from the Care Quality Commission (CQC), becoming the first air ambulance in England to receive the highest available rating from the official regulator.
CARE QUALITY COMMISSION
We’re delighted to announce we have achieved an ‘Outstanding’ from the Care Quality Commission (CQC), becoming the first air ambulance in England to receive the highest available rating from the official regulator.
We become the first air ambulance in the country to achieve the highest rating available from the CQC.
With only one in twenty registered health and social care services currently rated as Outstanding, we are proud that CQC recognised the high quality patient care that we deliver.
Patients who were interviewed as part of the report said our care ‘exceeded expectations.’
The rating comes just one year after becoming a fully-independent healthcare provider.
The Care Quality Commission (CQC) is the independent regulator of all health and social care services in England. Their role is to make sure health and social care services provide patients with safe, effective, compassionate and high-quality care against a set of fundamental standards. More information about the CQC can be found on their website www.cqc.org.uk
The CQC carried out a two-day inspection on the 8th and 9th of January 2020. This included visits to both our Stokenchurch head office and operational base at RAF Benson. The report was published 18th March 2020.
I am delighted with the CQC report and incredibly proud of the fabulous team that come together to deliver this vital service across Berkshire, Buckinghamshire and Oxfordshire. Patient care and safety is at the heart of everything we do, and we’re delighted that the CQC recognises this. We are extremely grateful to everyone who supports us as we are only able to operate thanks to the generosity of the communities that we serve. We will continue to develop our service through innovative technology and research to further enhance the care we are able to provide.
Amanda McLean, CEO
