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On the 1 October we took to the skies for the very first time as an independent healthcare provider.

Started by funding from the AA in 1999 we have evolved from being a fast method of transporting patients to hospitals, to bringing hospital level treatment to the scene of an incident.

Equipped with the iconic red helicopter, four new critical care response cars, specialist doctors, paramedics and pilots, cutting edge technology and advanced medication, we are at the frontline of saving lives.

Over the last 19 years of operation we have built up invaluable partnerships with its fellow 999 service providers and we will continue to work closely with South Central Ambulance Service, Thames Valley Police and The Fire Service.

As an independent healthcare provider, we will now provide at least 14 extra hours of critical care response a day. 

Visible changes include the addition of new critical care response cars and uniforms as well as new specialist equipment onboard every vehicle.

This new operating model will allow us to better serve those who live, work and travel within the Thames Valley in the years to come.

Of the transformation Chief Executive Amanda McLean said: “As an organisation fully funded by the generosity of our local community, it was our determination to provide the very best service to them that led us to make this operational change. This is an exciting advancement for us and whilst visually you might notice some changes; our new response cars and uniforms for instance, there is absolutely no change in our commitment to providing advanced critical care to people when they need it most.”

This would not have been possible without the amazing support from our community.

Thank you to every lottery player, fundraiser, volunteer, supporter, company, trust and staff member past and present. We wouldn’t have got here without you.

Patients At Heart

We first took to the skies 21 years ago. Now, over two decades and 24,000 call-outs later, we dedicate this special anniversary to our patients and their families – each of whom are at the heart of our story as a charity.

We are incredibly proud to have served you, our wonderful community, for the last two decades. In turn, we can’t begin to express our gratitude for your support and generous donations which have made our service possible. Simply put, none of this would be possible without you.

Find out more about our 21st anniversary; from reading the inspirational stories of our patients, to viewing our launch event film with our Royal Patron The Countess of Wessex. There’s also lots of ways you, your family and friends can get involved in the celebrations.

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