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Governance

HOW WE ARE RUN

We are proud to be a registered charity and a Care Quality Commission registered healthcare provider, delivering the best possible care for critically ill and injured patients across the Thames Valley.

Our governance structure ensures our charity is well run, compliant with the relevant regulations, and operating effectively. This ensures our team give you the best chance when the worst happens.

HOW WE ARE REGULATED

As a charity and an independent healthcare provider we are regulated by a number of organisations to ensure that we are operating to the high standard that our patients and supporters expect.

Care Quality Commission

On 1 October 2018, we became independently registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England.

The CQC carry out inspections on all healthcare services to ensure clinical care is a high standard. Inspections measure those services are safe, effective, caring, responsive and well-led. In March 2020, we achieved an ‘Outstanding’ from the CQC, becoming the first air ambulance in England to receive the highest available rating from the official regulator.

Civil Aviation Authority

Our aircraft and pilots are regulated by the Civil Aviation Authority. The CAA ensures that both our aircraft and pilots meet the highest safety standards. The aircraft is subject to safety inspections, and our pilots and technical crew members must maintain high-standards of training in order for us to operate.

Charity Commission

As a charity, we are subject to the regulations of the Charity Commission, which ensures that the public can support charities with confidence. The Charity Commission hold charities to account, deal with wrongdoing and harm, help to inform public trust, provide charities with tools to guide them in their work and understanding and keep charities relevant for today’s world.

Fundraising Regulator

We are registered with the Fundraising Regulator and are committed to abiding by the Fundraising Regulator’s Code of Practice. With this registration we have committed to the fundraising promise:

  • We will commit to high standards
  • We will be clear, honest and open
  • We will be respectful
  • We will be fair and reasonable
  • We will be accountable and responsible

Further information on the fundraising promise can be found here.

Gambling Commission

As a lottery provider we are licensed by the Gambling Commission (Licence No. 5167) and therefore we abide by its regulations. Further information can be found here.

TVAA Trustee Sarah Roberts

OUR TRUSTEES

Our Trustees are collectively responsible for ensuring we are well funded, properly managed and compliant with the relevant legislation, so we can carry out our charitable mission.

The Trustees set our strategic priorities, vote on major policy decisions and monitor our performance.

Our Board is made up of ten Trustees, bringing decades of experience and expert knowledge – legal, financial, medical, aviation, marketing and fundraising.

TVAA CEO Amanda McLean

Our Leadership Team

Our Chief Executive Officer works with our Chief Operating Officer, Director of Fundraising, Director of Medicine, Director of Finance and Director of Communications & Strategy as our leadership team. Together, they ensure we deliver our vital services every day.

The leadership team oversees all aspects of our work, from frontline care, research and innovation to fundraising, awareness building and finance.

The Directors also manage the delivery of our organisational strategy and report to the Trustees on the charity’s performance.

Our Strategy illustration

Our Strategy

We exist to give everybody within our community the best chance of surviving and recovering from an emergency.

We’ve come a long way since we were first set up in 1999. We’ve continued to evolve and expand our service. But we want to go further.

Our strategy for 2022-2025 sets out our vision for the future and the steps that we will take towards our mission over the next three years.

annual rEVIEW & accounts

Annual reviews

IMPACT REPORT 2022 (FOR THE YEAR ENDED MARCH 2022)

TVAA-Impact-Report-2020-2022-Digital.pdf

4 MB

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IMPACT REPORT 2021 (FOR THE YEAR ENDED SEPTEMBER 2021)

29823-TVAA-Impact-Report-20_21-A4-Landscape-v4.pdf

7 MB

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IMPACT REPORT 2020 (FOR THE YEAR ENDED SEPTEMBER 2020)

29823-TVAA-Impact-Report-19_20-A4-Landscape-DIGITAL-SPREADS.pdf

5 MB

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IMPACT REPORT 2019(FOR THE YEAR ENDED SEPTEMBER 2019)

TVAA-impact-report-2020-video-link-copy.pdf

15 MB

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ANNUAL REVIEW 2018(FOR THE YEAR ENDED SEPTEMBER 2018)

2188_Impact_Report_2019_AW.pdf

29 MB

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ANNUAL REVIEW 2017(FOR THE YEAR ENDED SEPTEMBER 2017)

Annual_Review_2017.pdf

2 MB

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accounts and trustee annual reports

Details of our accounts and Trustees’ annual reports can be found on the Charity Commission website or downloaded below.

Annual report & accounts 2020 (for the year ended september 2020)

TVAA-Annual-Report-Accounts-Signed.pdf

13 MB

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