FREQUENTLY ASKED QUESTIONS

If you have lost your tickets, then you can have your tickets resent to your email address by heading to Ticket Tailor. Scroll to the very bottom of the page and find the ‘need help or lost your ticket’ option on the white bar and choose ‘click here’ (this is next to the privacy policy link) and follow the instructions. The tickets will be sent immediately to your email address. If you still have issues, please email the team at fundraising@tvairambulance.org.uk and we’ll be able to help.

On the day if you have any issues, please bring a suitable ID to the registration area and we will find you on our system.

Tickets on the day are subject to availability. We recommend booking your tickets in advance. Pre-booked tickets are priced at £8 for adults and £4 for children. On the day tickets are priced at £10 for adults and £5 for children. We can accept both cash and card payments.

When you buy your ticket online, your ticket will be emailed to the email address you provided, please ensure you enter the correct email address. Simply print this out or show your tickets on your phone at the entrance of the festival where it will be scanned, you will also be given a wristband.

All attendees will be given a wristband on entry, with the wristband on you’ll be able to go in and out if needed.