FREQUENTLY ASKED QUESTIONS

Thames Valley Air Ambulance is a charity at the frontline of saving lives. We provide emergency medical care by air and land to patients in Berkshire, Buckinghamshire, and Oxfordshire. Our critical care paramedics and doctors are highly trained and ready for any eventuality. We bring the hospital to the patient, giving you the best chance when the worst happens.

Every day, somebody in our community could be in urgent need of our service. We rely solely on generous donations from the public. Your support allows us to deliver care to the most critically ill and injured people night and day, 365 days a year.

If you are a supporter or a partner and you’re aware of a logo that needs updating, please get in touch with our team on info@tvairambulance.org.uk or call 0300 999 0135. We’re so grateful for the support of people across Berkshire, Buckinghamshire and Oxfordshire who collect on our behalf or raise awareness for us, and your help with this update is much appreciated.

As a charity, we are always aware of the need to put donations to good use. After all, without the generous support of our community, we simply could not do what we do. That’s why we have kept expenditure on this logo change to the absolute minimum, coordinating the refresh of things such as merchandise with when they would naturally need to be re-ordered. We have a talented team working for our charity, who have been able to take on many of the costs associated with this logo change in-house.

The move is about making our charity stand out from other charities and other air ambulances, while at the same time being recognisable to our supporters and maintaining consistency with the frontline healthcare sector. This is not the first time we have made a change to our logo over the years. As with many aspects of our work, we are constantly adapting and refining our service to make sure we are the best that we can possibly be.