FREQUENTLY ASKED QUESTIONS

Absolutely. We understand going home and adjusting to a new ‘normal’ life and making sense of everything that has happened can be the most difficult stage of your recovery journey. You may be restricted in your movements due to your injuries, or just not feeling able to be up and about. If needed, we can come and visit you at home to see how we can help.

Each Chance in the weekly lottery cost £1. Each chance in the Superdraw costs 66p and only all participants who have paid the subscription before the commencement of the draws will be eligible and have equal chance to win a prize.

If you’ve become one of our lottery winners, the money should be transfered into your account within five days of the draw results being published, but if you want to confirm that you are a winner, or have any other questions please do get in touch.

We work with Recycling Solutions to receive a share from the sale of your donated items, which are either recycled or sold to second-hand clothing traders. We get a guaranteed of the sale value. This means we receive a sustainable monthly income, with no cost to us.