Our Impact
Back in 2022, we set out on a journey to deliver an ambitious strategy. Each year we map our progress on this path in our annual Impact Report. Thanks to your support, this year we have developed new routes to achieving our goals by pushing the boundaries of critical care for the patients of tomorrow. Scroll down and read more below.
Last year, we were called out 3,129 times to help people in need of urgent critical care.
We provided critical care to 2,056 patients at the scene.
We supported 1,076 new patients and their loved ones with aftercare.
Behind every number is a real person who has experienced what is likely to be one of the most traumatic moments in their lives. One of these was Darren, whose life, like many others, was turned upside down in an instant. When he needed us, we were there. Providing advanced treatments and specialist care at the scene of his incident and supporting his recovery beyond.
We powered into 2024, as our fleet of Critical Care Response Vehicles became fully operational from Stokenchurch, bringing them closer to vital road networks. We added five new bespoke Skoda Kodiaq cars ahead of retiring older vehicles as they become unsuitable for emergency response. And, to support the enhancement of our training we have introduced a new ‘simbulance’, a decommissioned ambulance used for training scenarios. This gives our crew the chance to train within a restricted space, with all the challenges this brings for extraction, teamwork, and performing critical care procedures.
This year we took our training to new heights in our newly opened state-of-the-art Pre-Hospital Education Centre, which has enhanced our ability to provide training that is unique to the needs of our patients. What’s more, we have transformed our training toolkit, adding Virtual Reality (VR) as part of the wide range of training techniques we use to ensure our crew are prepared for every eventuality. We have also opened up our training programme to external participants for the first time, sharing our knowledge, experience and bespoke training facilities to potentially impact the lives of many more patients.
We are offering Aftercare support to more patients and their loved ones than ever before. But, the effects of trauma, repercussions of injury, and the effects of loss are different for everyone. Just as we tailor our care at the scene, we know this approach is vital in re-building lives too. That’s why this year we partnered with Child Bereavement UK, agreeing a joined-up approach to supporting families during extremely tough times. And, one year on, we have also seen a profound positive impact on the lives of patients and their families taking up access to free legal support since we implemented the offer of additional support with Stewarts.
The figures presented here for the 2024-25 financial year are subject to external audit. Until our annual report and accounts are published later in the year, these figures are provisional.
You helped us raise nearly £10m to keep our crews at the frontline of saving lives.
For every £1 we spent 63p operating our lifesaving service and 37p generating funds to support our future.
Is the average cost of each mission, reaching the patients who need us.
Doing everything in our power to provide the best possible care for our patients means we will keep pushing the boundaries of critical care. We are constantly monitoring and reviewing where we can make a difference, and next year we will see this continue. But, we will break further beyond our own boundaries.
Next year we will continue to build our programme of external training, welcoming clinical professionals from across the country to learn and expand their knowledge in our state-of-the-art pre-hospital education centre.
We will host a national conference in Aftercare, sharing best-practice and inviting discussion across the sector in the ways in which Aftercare supports the people at the heart of providing critical care. Caring for those behind the scene, just as it does for those experiencing medical emergencies at the scene.
Our CPR champions are just the start of where we believe we can have a greater impact in our community, where cardiac arrests remain our most frequent type of call out. Next year we plan to equip more people within our communities to help in the early moments of cardiac arrest.
The achievements of our charity and the lives we have helped are only thanks to you, our wonderful supporters.
Thank you for being there for us, as we are for you.
Please donate today and help keep us at the frontline of saving lives.
