3 Words Save Lives

Emergencies can happen anywhere, and at any time. And we know that in that moment when an incident happens it can be hard to accurately describe where you are. But for us, the location is one of the most important parts – without it we can’t respond. That's why as your local air ambulance we've partnered with what3words so that we can locate you quickly in an emergency. 

With just over a third of all the incidents we attend in rural areas, it’s not uncommon for our patients to be away from obvious addresses or landmarks. Whether that’s knowing what road you are on, or where you are on a motorway. Even out on a country walk, horse riding or cycling off-road on a public footpath. You may not have any mobile phone signal or be relying on a passer-by to explain where you are.

Having an accurate location to find our patients from our helicopter in the air, or in one of our critical response cars on the ground – it really can make all the difference.

Download the what3words app

Available on Android and Apple

Watch our video


what3words is a way of describing a specific location. The whole world is divided up into 3m x 3m squares, and each square has a unique 3-word combination. By downloading the what3words app on your phone, you can get the 3-word address for your location, even if you don’t have any wifi, data or signal. 

We have added what3words into our systems, so our paramedic and doctor teams can reach you or your loved ones as quickly as possible in a medical emergency. By giving us an accurate location, it makes sure we can give our hospital-level care as quickly as possible - giving whoever it is that is in urgent need of our care, the best possible chance of survival.

Download the app

  • what3words FREE toolkit

    Are you part of an equestrian club, golf club, motocross track, walking or cycling group? Or have active employees in your company? Help us spread the word with our FREE Promotional Toolkit. Download our printable posters, flyers and signs or order a FREE printed pack by post. Read more

  • How to use the what3words app

    Find out more about how to use the what3words app in a medical emergency. Watch our quick video with paramedic Lisa, as she explains what to do. Read more

  • what3words FAQs

    Have you got a question about how the app works and why we're partnering with what3words? Take a look at our frequently asked questions for more information. Read more