Lottery Information It’s easy to join our lottery, just call the number below and we’ll take you through it, step by step. Not only will you have the chance to win a cash prize every week, you’ll be keeping Thames Valley Air Ambulance at the frontline of saving lives. We aim to run our lottery in the best possible way. If don’t know your ticket number or you have a complaint, question or concern, we would really like to hear from you. Please call our lottery office on 01494 578197 or email [email protected] Lottery forms Terms and conditionsLottery policySelf exclude form If you have a gambling problem and wish to talk to someone you can contact the trained counsellors at GamCare. Call 0808 8020 133 or visit the website gamcare.org.uk. The helpline operates between 8am and midnight, 7 days a week, 365 days a year. Calls outside of these hours will be taken by a recorded message service.