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Thames Valley Air Ambulance Statement on CoronaVirus

Updated 08/04/2020

  • We have put out a call for businesses to donate PPE to help keep our crew and patients safe: tvairambulance.org.uk/PPE
  • Patient safety is at the heart of everything we do and we are monitoring the COVID-19 situation very closely.
  • We are urging the public to follow government advice: www.nhs.uk/coronavirus
  • Following updated government advice our office in Stokenchurch is closed to the public, and all office staff will be working from home shortly.
  • Until further notice all community and other fundraising events or organised by Thames Valley Air Ambulance up until the end of June have been cancelled or postponed.

Dear Supporters,

We very much appreciate that these are very unsettling times for the community we serve across Buckinghamshire, Berkshire, Oxfordshire and the wider public. We urge our supporters and the public to keep up to date and follow the NHS’ advice and guidance as set out at www.nhs.uk/coronavirus.

We want to reassure you we are still providing a pre-hospital critical care service within the region.

We always operate a strict infection control policy to ensure the best outcomes for our patients as well as for the safety of our crews, and we have stepped up measures to take account of risks related to COVID-19.

We have put a call out to businesses to donate stocks of personal protective equipment (PPE) to guarantee supplies for their frontline crews and help keep them and patients safe during the coronavirus pandemic.

Major shortage in protective kit due to the increased demand for supplies means its teams of paramedics, doctors and pilots are lacking the most suitable equipment when dealing with different situations and incidents.

Find details here on our PPE request on our website.

We continue to work closely with our partners, including all the major regional hospitals and South Central Ambulance Service.

Now that the government has asked non-essential buisness to close public premises and for the public to avoid gatherings, it would be inappropriate and impractical to go ahead with fundraising events and other similar activities. As such we have postponed or cancelled all such events to the end of June, and are keeping this under review on the basis of government advice.

We want to express our gratitude to all those event organisers and supporters who were expecting to fundraise for us in the run up to or at those events. We are getting in touch with those who were fundraising for us where we can, to help provide options moving forward.

Due to government guidance, our charity office team are working from home and our office is closed to the public. You can still email us at info@tvairambulance.org.uk or call 0300 999 0135. If you get an answer phone message, please leave your name and number and we will get right back to you.

There may a delay in sending and receiving post at this time. If you would like to make a donation, where you can, please use this page on our website or call the our Supporter Care team on 0300 999 0135.

Please do check our website for updates, sign up to our E-Newsletter here and stay in touch with our developments on social media at www.facebook.com/TVAirAmb and www.twitter.com/TVAirAmb

Thank you to all our supporters and the wider public. It’s only thanks to your continued support during these difficult times that we are able to continue to provide the crucial service that we do.

Amanda McLean
CEO, Thames Valley Air Ambulance