This is Charlotte’s story from the accounts of bystanders Stuart and Sam who called 999 following the accident on the A34 near Didcot, Oxfordshire.

It was close to 9:00am and Sam and Stuart were driving to work along the A34 to work. Charlotte was two cars just ahead of him when suddenly the worst happened.

“I noticed Charlotte's car jerk suddenly as she hit the gravelly part of the central reservation. The car veered very hard to the left towards the trees and down the embankment.”

Sam and Stuart immediately stopped at the side of the road and looked down through the trees.

“I could see Charlotte's car upside down and the wrong way around in the field. We both feared the worst had happened and neither of us expected to find Charlotte alive given what we'd just seen.”

Charlotte was completely unresponsive and seemingly not breathing. Stuart tried to feel for a pulse but, utterly shaken by what had happened, could not tell whether Charlotte was alive or not.

Sam explains, “After a short while Charlotte suddenly became responsive but was clearly in a lot of discomfort. Stuart and I unfortunately could do nothing besides comfort her. The wait for the air ambulance felt like forever but was actually only a matter of minutes!”

Charlotte was airlifted by TVAA to the John Radcliffe Hospital (JR) in a journey that would prove vital to her recovery. She had extensive injuries, including a brain haemorrhage, a collapsed lung, and a broken back. With the help of TVAA, Charlotte arrived at hospital in a matter of minutes.

Sam went on to say, “I drive past the crash site every day on my drive to work and do think about Charlotte’s accident a lot. The response of the emergency crews getting to the accident was incredible and I know was what saved Charlotte’s life that day.”

Charlotte made an excellent recovery. Five months after her incident, Charlotte visited the air ambulance crew where she finally got the chance to meet and thank those who came to her aid!

The crew clearly inspired Charlotte, as she is now studying Paramedic Science at Oxford Brookes University. She has a burning desire to help others who are in desperate need of medical attention.